Shipping and Returns:

When orders are shipped, you will receive a confirmation email with a tracking number. If a package shows that it is delivered, we cannot reship or refund that order. Please do not file a claim; we will file the claim with the carrier we sent the package with. Contact us and we will try to solve the issue.

Please ensure that your address is entered correctly as we cannot change the address in the system once the order is completed. If an order is returned due to an address entered incorrectly or it being undeliverable to the address provided, we will resend it at the buyer’s expense. If shipping fees are not paid, the order can be subject to a 20% restocking fee.

In the event that you receive the package or products damaged, please email us the pictures of the box and the contents in order for us to open a claim with the carrier.

If there are any discrepancies, damages or issues with your order, we ask that you verify and send us an email, including the pictures within 5 days of receiving your package in order not to forfeit your right to have your order corrected or reviewed.

International orders may be subject to additional fees, including duties and brokerage, which we are not responsible for, nor do we have control over.

Discount Codes

Discount codes must be used before they expire. We will not go back into a completed order to add a discount code or refund the amount the code would have provided.

Processing Times:

Orders are shipped within 1-3 business days unless otherwise specified under the product. Please do not include holidays or weekends as business days. Once the order is out for shipping, we have no control over the arrival date and time.

Out of Stock/Limited Quantity Items:

In the event that a product is out of stock, please email us; we will let you know when they will be restocked.


Computer screen resolutions may display varying colours. We sell swatch books for vinyl that will allow you to compare the true colours.

Returns and cancelations:

We do not accept returns on any products that we sell. Any cancelations may be subject to a 20% restocking fee.